Hotel La Casona Real offers a family-friendly experience with authentic colonial Mexican style. Amenities include an outdoor swimming pool and complimentary coffee services.
Rooms & Amenities
Each room at Hotel La Casona Real features a rustic and colorful décor, cable TV, air conditioning, and a private bathroom with a shower. Guests can enjoy free WiFi throughout the property and selected rooms provide additional amenities such as a patio.
Dining & Nearby Options
Dining options include a restaurant area located within 0.1 miles from the hotel. Nearby dining encompasses various establishments such as 100% Saludable and Fonda Don Jose.
Leisure & Activities
Leisure activities at Hotel La Casona Real are highlighted by the outdoor swimming pool. The hotel's staff provides assistance with information about local touristic attractions such as Chankanaab Adventure Beach Park and the Museum of Cozumel.
Services & Local Area
Hotel La Casona Real provides services including a 24-hour front desk, luggage storage, and babysitting options. It is conveniently located just 3 miles from Cozumel with easy access to public transportation, including ADO bus station and Cozumel International Airport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was impeccably clean every day, and the attention to detail was truly appreciated with fresh towels and lovely towel animals each time.” view full review
Excellent Shower!
“After moving to a new room, I finally experienced a flawless shower with consistent and enjoyable temperature control, which made my stay much more relaxing.” view full review
Great Leisure Space!
“The leisure areas offered a peaceful retreat, allowing me to unwind and enjoy the calm atmosphere away from the bustling activities outside.” view full review
Simple Breakfast!
“I enjoyed the breakfast options; they were simple yet satisfying, which perfectly fueled my days of exploring.” view full review
Av Lic Benito Juarez 697-621 S/N Esquina Av. Pedro Joaquín Coldwell Colonia 10 de Abril
Cakes by Puro Relajo
600 ft
30 Av. Entre Juarez y 2 Norte Across From Super Aki
Taqueria Diaz 100%
900 ft
Avenue between 2 north and Juarez Avenue 30
El Chino Marinero
900 ft
Near the Corner of 25 Avenida and Avenida Benito Juarez
Fonda Don Jose
700 ft
Av Lic Benito Juarez 325
Faro Burger
1000 ft
Calle 2 Norte No. 365
Taqueria Molina
900 ft
Avenida 25 and Rosado Salas
Los Otates
1900 ft
Avenida 15 entre adolfo rosado salas y tres sur
Sombrero
1000 ft
Avenida Benito Juarez 248
Muak
1400 ft
Pedro Jaoquin Coldwell Avenue Between street 7 south and Hidalgo
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
Charming ambiance
Helpful staff
Limited breakfast options
Noise issues
5.4/10
Guest rating
Rooms
5.0
Location
7.6
Service
5.8
Dining
5.0
Guest reviews
5.4/10
based on 5 reviews
7.8
7.8/10 based on 189 reviews
John
United States of America,
January
2025
8.4/10
I had a fantastic stay at this charming hotel! The location is excellent, just a short walk from local restaurants and the ferry. The staff went above and beyond to make my experience unforgettable, providing helpful tips and assistance. My room was clean and had a lovely ambiance, although the breakfast could use some improvement. It’s truly a cozy spot for anyone looking for a convenient and welcoming place to stay.
Rooms
9.0
The room was spotlessly clean with a polished floor, great AC, and strong Wi-Fi.
Service
10.0
The staff was incredibly friendly and really helpful, providing useful information throughout my stay.
Location
10.0
The hotel is located right in the heart of downtown Cozumel, making it really convenient to walk to restaurants and the ferry.
Dining
5.0
Breakfast was basic and took too long to prepare, with limited options available.
Facilities
8.0
The pool area was charming, providing a lovely spot to relax.
Charming ambiance
Limited breakfast options
Johnny
United States of America,
November
2024
5.0/10
My stay at this hotel was quite frustrating. I encountered significant issues with check-in timing and noise levels, making my experience less than enjoyable. While the location is convenient, the cleanliness and overall maintenance of the rooms left much to be desired. Unfortunately, I can't recommend this hotel due to the uncomfortable stay and poor amenities.
Rooms
5.0
The room had serious issues with cleanliness, including bedbugs and ants. Additionally, it felt outdated and uncomfortable, not justifying the high price.
Service
5.0
Service was inadequate, with staff seemingly indifferent to the cleanliness and maintenance of the room. I was disappointed by the lack of attention to detail.
Location
7.0
The hotel is located right in downtown, making it close to many attractions, but the noise from the street and the bar nearby was bothersome.
Dining
5.0
Breakfast was unprofessional and took too long to prepare. Also, the food was quite basic, which was disappointing for the price.
Facilities
5.0
Overall facilities weren't up to par, with dusty air conditioning and poorly maintained common areas.
George
United States of America,
November
2024
5.0/10
My stay at the hotel was quite disappointing. I faced issues with check-in delays and loud disturbances from other guests. The presence of bedbugs and a lack of basic amenities like water made the experience unpleasant. However, I did find the location to be fairly convenient, close to many attractions.
Rooms
5.0
The room was outdated and unfortunately infested with bedbugs and ants, making for an uncomfortable stay.
Service
5.0
Housekeeping seemed to lack attention to detail, as they didn't replenish basic supplies and the air conditioner was not clean.
Location
6.0
The location is central, making it easy to explore nearby attractions, though noise levels were bothersome.
Dining
5.0
Breakfast was a letdown; the wait was long for a very basic plate of food that was not very appetizing.
Facilities
5.0
Overall, the facilities felt outdated and not well-maintained; the dust in the air conditioning unit was concerning.
Dorothy
United States of America,
October
2024
5.0/10
I had a frustrating stay at this hotel. While the location is good and the staff were somewhat helpful, the room conditions and overall noise levels were unacceptable. I experienced delays during check-in, a very noisy environment, and cleanliness issues that made my visit far from enjoyable.
Rooms
5.0
The room was outdated and had issues with cleanliness, including bedbugs and ants.
Service
5.0
Service was lacking, especially in housekeeping as they did not replenish basic items.
Location
6.0
The hotel is conveniently located, but noise from outside and within was a constant disturbance.
Dining
5.0
Breakfast was very basic and took too long to prepare, which was disappointing.
Facilities
5.0
Facilities were poorly maintained, with dusty air conditioning and unclean areas quite noticeable.
Alvin
United States of America,
August
2024
9.0/10
This hotel is a hidden gem in downtown Cozumel, with a charming atmosphere and exceptional service. My room was clean and well-equipped, plus the pool area was delightful. I thoroughly enjoyed the breakfast experience that felt homey, but I did notice that there isn’t a room safe for valuables, which was a bit of a letdown.
Rooms
9.0
The room I stayed in was spotlessly clean and had a polished floor with modern amenities, including strong Wi-Fi and a fridge.
Service
10.0
The staff went above and beyond to ensure a pleasant stay, providing helpful tips and assistance whenever needed.
Location
9.0
Situated just 5 blocks from the shore and within walking distance to several dining options and key attractions, the location is very convenient.
Dining
8.0
Breakfast was a delightful experience, reminiscent of home-cooked meals with a cozy feel, although options were somewhat limited.
Facilities
9.0
The pool area was charming and offered a lovely retreat, perfect for relaxing under the sun.
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